My Food Delivered Blog

How to Audit Your Online Presence

Written by Fiachrá Duffy | Feb 18, 2020 3:03:21 PM

This blog content is copy & paste from another website, but fits perfectly here in terms of providing valuable awareness stage content

The actual content would be:

  1. Useful and give value
  2. Prompt people to think about if customers can order from them online

Google Your Business

First, have you Googled your Business? What show’s up? Are you happy with the results? Are articles with your brand name showing up that you were not aware of?

Set-up Google Alerts

There are a handful of services available to monitor your brand/business online. One of the easiest and most cost effective (FREE) ways to do so is by using Google Alerts. Google offers a service where they will notify you via email when it finds new information online (web pages, news articles, blogs, etc) that match the search term you have identified. Visit https://www.google.com/alerts to set-up your account! Make sure to add your business name, including names of the leadership team, and if you want to monitor your competitor’s names feel free to plug those in as well.

 

In addition to Google Alerts, you might want to consider setting up a monitoring service such as mention.com or reputation.com

Check Your Social Media Profiles

Have you checked your social media profiles recently? When you Googled your business, did your social media profiles show up? If they did, chances are good that someone has clicked on them. Do your social media profiles do a good job of conveying who you are and the value that you bring to your customer? Some social media channels allow for ratings and reviews, have you been monitoring the posts that others have provided about your business?

 

Check out the Major Online Review Websites

If you haven’t already, make sure to visit the major online review websites.

First, confirm if you have an active profile or not. You might not have made a profile, but one could have been made for you. Second, confirm the accuracy of the information on your profile. Several directories or services will aggregate information from various online sources and can often display inaccurate information. For example, our initial listing on the BBB website had me listed as Mr. Lori Highby. I kindly notified them that I am a Misses, not a Mister. Third, are there any published reviews about your company? If so, regardless of negative or positive best practices are to acknowledge the review.

Here’s a listing of websites that you should check. I’ve tried to include industry specific websites as well, please let me know if I am missing any and I’ll gladly update this list.

 

Audit your online presence using our FREE audit tool below!